We offer a 30 DAY MONEY BACK GUARANTEE. Items must be returned unused, unfitted with no marks or scratches and in a saleable condition.
WOOD.ME LTD provide accurate descriptions, measurements and clear pictures to enable to you to purchase with confidence. Some of the items we sell require some mechanical competence and knowledge, we cannot offer fitting or technical advice as we do not have sight of the application, so you need to decide if the part is suitable.
In the unlikely event that you need to return the item we will accept unused items returned up to 30 days from the date after the delivery. Please contact us through email. A refund for the purchase price will be sent if the item is returned unused, not fitted and in the same condition as it was sent with no marks or scratches.
Items should be returned to us on a tracked postal service only as we cannot be held responsible if the item is lost in transit. Upon receipt of the returned item and passing quality control for resale we will refund the purchase price (exceptions will apply if an item has been fitted or shows signs of use).
Return postage is paid by customer as long there is no fault on our side with the order. Also Postage is non-refundable just the price of the products.
We do not accept any loss, damage or expense claims during the repair fitting process. No fitting instructions are provided.